CRM, Marketing & Scheduling
Top 1 Self-Hosted Open-Source Alternatives to Intercom / Zendesk (2026)
Intercom / Zendesk costs Essential/Pro ($74 base + $39/seat + $0.99 per AI resolution) ($464/mo or $5,568/year for 10 seats). Switch to one of the verified open-source Docker replacements below.
★ 22.6k Stars • MIT
1536MB RAM / 1.0 vCPU
Chatwoot
Omnichannel customer support suite combining live chat widget, email, WhatsApp, Instagram & AI assistant
- ✓Drop-in website chat widget + Help Center docs
- ✓Connect your own OpenAI key for Captain AI replies
- ✓Shared inbox for Email, WhatsApp, X & Telegram
chatwoot/chatwoot:latest
TCO & Docker Compose →